Hyper-automation has been regarded as a ‘level-up’ to automation and reflects the concept where organisations have implemented technologies to free employees from the monotony of repetitive tasks, enabling them to concentrate on higher-value tasks, which are more stimulating and rewarding. The technology utilises data obtained from every process and equipment. 

According to Gartner, it is believed that 85 per cent of companies would increase or sustain their hyper-automation investment strategies in 2022, with the technology also having been termed by Deloitte as the next frontier for organisations globally.

However, hyper-automation will be a slow and complex process because it is still early for the technology. To create long-term adoption of the technology, organisations will need to invest significant amounts of time and energy.

Thus, it is crucial that time is taken to understand the necessary steps required before organisations set out on their hyper-automation journey to ensure their success in implementing the technology.

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