The Body Shop

The Body Shop International is a global retailer of naturally inspired, ethically produced beauty and cosmetic products, established in 1976. It has more than 3,000 stores in 66 countries, selling more than 1,000 different products.

The challenge

Departments and business areas across The Body Shop needed better access to relevant and timely information and to improve collaboration across departments. While the business had an existing data warehouse that supplied information, it was difficult to use and maintain.

The solution

The Body Shop and WhereScape designed and built a completely new data management solution. Using WhereScape automation, the team delivered a fully functional new system in just three months, smashing a previous development estimate of 12 months.

The results

Implementing WhereScape® RED greatly improved the productivity of the business intelligence team. The Body Shop now has better visibility across the business, with improved access to data and reports and  more business information than before. By completing the project in one-quarter of the estimated time, the organization saved substantially on project costs.


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The Body Shop

WhereScape® RED is a complete lifecycle management framework that encourages best practice. WhereScape automation enabled us to deliver a one-year project in only three months.

– Sutan Pati, Knowledge Management, The Body Shop